Terms & Conditions

These Terms & Conditions govern your relationship with Meridian Concepts Performance Systems, a UK-based training provider. The agreement becomes binding upon booking, attending training, using the website, or making payment.

These terms should be read in conjunction with our Privacy Policy, GDPR Statement, and Cookie Policy. By proceeding with a booking you confirm that you have read and agree to these terms in full.

Throughout these terms the following definitions apply:

• Course — any training programme offered by Meridian Concepts.
• Student — any individual who books, attends, or participates in a Course.
• Booking — a confirmed reservation of a place on a Course.
• Confirmation — written acknowledgement that a Booking has been accepted.
• Course Fee — the total price payable for a Course.
• Deposit — 30% of the Course Fee, payable at the time of Booking. Non-refundable once paid.
• Balance — the remaining 70% of the Course Fee, due no later than 14 days before the Course start date.
• Foundation Courses — entry-level programmes with no prerequisites.
• Advanced Courses — programmes requiring completion of a Foundation Course or a passed Baseline Assessment.
• Completion Certificate — the certificate issued upon passing all Course assessments.
• Training Facility — any venue used by Meridian Concepts to deliver training.

• Minimum age: 18 years. No exceptions without written authorisation.
• Ages 16–17: Require written parental consent, guardian presence throughout, and additional waivers.
• Under 16: Not eligible under any circumstances.

Students must have full legal capacity, must not be prohibited from firearms training under UK law, and must comply with all applicable UK legislation. Meridian Concepts reserves the right to refuse enrolment and may request age verification at any time.

Payment Structure

• A 30% non-refundable deposit is due at the time of booking and secures your place.
• The remaining 70% balance is due no later than 14 days before the Course start date. If a course commences within 14 days of the booking date, full payment is required at the time of booking.
• Full payment at the time of booking is also accepted.
• Accepted methods: Credit/Debit Card, Bank Transfer. Payment plans are available on Foundation courses via the student portal.

Pricing

• All prices are in GBP (£) and include VAT where applicable.
• Course fees cover: instruction, training ammunition, range time, materials, and the Completion Certificate.
• Not included: accommodation, meals, travel, personal equipment, night vision devices, or personal firearms.

Balance Reminder & Late Payment

Where an outstanding balance remains, we will send an automated reminder 14 days before the Course start date. Students have 24 hours from receipt of that reminder to pay the balance in full. Failure to pay within 24 hours of the reminder may result in the forfeiture of the student's place on the Course and the loss of any deposit paid. No refund will be issued in these circumstances.

Outside of the balance reminder window, failure to pay by the agreed due date results in cancellation of the booking and forfeiture of any deposit paid. A short discretionary grace period may be granted at our sole discretion — this is not a right and should not be relied upon.

Foundation Courses

No prior tactical training experience is required. See our Prerequisites page for the full eligibility criteria.

Advanced Courses

Students must either:

• Have completed the relevant Meridian Concepts Foundation Course within the preceding 24 months, or
• Pass a Baseline Assessment (£150, 2 hours) demonstrating equivalent competency.

Equipment

Provided by us: Training firearms, ammunition, safety equipment, targets, and course materials.

Students must bring: Photo ID, appropriate clothing (closed-toe shoes, long trousers recommended, weather-appropriate layers), water bottle, and any personal medications.

Optional: Personal firearms (pre-approved only) and night vision devices (for applicable courses).

Mandatory disclosure is required before attending any Course for conditions that could affect your participation, require accommodations, or pose a risk to yourself or others. Conditions requiring disclosure include (but are not limited to): heart conditions, epilepsy, hearing or vision impairments, mobility limitations, respiratory conditions, mental health conditions, pregnancy, and recent surgeries.

Consequences of non-disclosure: Voids all liability protections and may result in immediate removal from the Course without refund.

Medical emergencies: Qualified instructors will provide first aid. Emergency services will be contacted where necessary. All treatment costs remain the student's responsibility.

Pregnancy: Must be disclosed prior to booking. Participation during pregnancy is at the student's own risk. Training is not recommended during pregnancy. No refund will be issued if you choose to postpone after booking.

Student Cancellation

Non-attendance: No refund and no transfer.

How to cancel: All cancellations must be submitted in writing by email to enquiries@meridian-concepts.com. The cancellation date is the date of receipt.

Course Transfers

Transfers to a future date of the same course are available only if cancelled 30+ days before the original start date. Transfers are valid for 12 months and limited to one per booking.

Medical Cancellations

A medical certificate from a qualified doctor is required. A one-time courtesy transfer to a future date will be offered (valid 12 months). No cash refund applies.

Cancellation by Meridian Concepts

We may cancel a course if minimum enrolment is not met, an instructor becomes unavailable, the facility is unavailable, extreme weather or force majeure events occur. In these circumstances students will receive a full refund or rescheduling option.

Attendance Requirements

• All scheduled sessions must be attended in full and on time.
• Arrival more than 30 minutes late constitutes a missed session. No refund is issued for missed sessions.
• Early departure results in an incomplete Course record — no certificate and no refund.

Expected Behaviour

Students are expected to follow all instructor directions, respect fellow students, maintain a professional demeanour, comply with all safety protocols, and refrain from photography or video recording without permission.

Prohibited Behaviour

• Alcohol or drug consumption before or during training
• Unsafe weapons handling of any kind
• Aggressive, threatening, or harassing behaviour
• Discrimination of any form
• Ignoring safety instructions

Misconduct Consequences

• First warning: Verbal warning, documented.
• Second warning: Written warning; possible temporary removal.
• Third warning or serious violation: Immediate removal, no refund, permanent ban, and potential legal action.

Safety violations carry a zero-tolerance policy. Immediate removal without refund. A permanent ban may be imposed.

Assessment is based on practical skills, performance evaluation, and standards-based testing. To receive a Completion Certificate, students must attend all sessions, pass all assessments, demonstrate safe firearms handling, and meet the accuracy and conduct standards throughout.

Non-Passing Options

• Repeat the course at a 50% discount.
• Remedial training at £150, followed by a reassessment.
• Reassessment within 6 months at a £150 fee.

Certificate Validity

Foundation certificates are valid for 24 months as prerequisite evidence. After 24 months, students must either retake the Foundation Course or pass a Baseline Assessment before progressing to Advanced Courses.

Replacement certificates: £25 fee.

No appeals: Instructor assessment decisions are final. A paid reassessment is the appropriate route for students who disagree with their outcome.

Inherent Risks

By booking and attending, students acknowledge and accept the following inherent risks: firearms discharge and live ammunition, noise exposure, physical exertion, weather exposure, slips/trips/falls, equipment malfunction, and projectile ricochet.

Company Not Liable For

• Personal injury not caused by company negligence
• Property damage not caused by company negligence
• Lost earnings or opportunity costs
• Consequential or indirect losses
• Injuries resulting from student misconduct
• Injuries resulting from undisclosed medical conditions
• Acts of other students (where the company is not negligent)

Company Is Liable For

• Death or personal injury caused by company negligence
• Fraud or fraudulent misrepresentation
• Any breach that cannot lawfully be excluded

Maximum liability is capped at the total course fee paid (this cap does not apply to death or personal injury caused by negligence).

Insurance

Meridian Concepts maintains public liability, professional indemnity, and employer's liability insurance. Students are strongly recommended to arrange personal accident and travel insurance — this is the student's own responsibility.

All course materials remain the property of Meridian Concepts Performance Systems. Copyright © 2026. Materials are provided for personal reference by course participants only.

Prohibited Actions

• Copying, sharing, or distributing materials to non-participants
• Selling, publishing online, or commercially exploiting any course content
• Teaching our methods commercially without written licence
• Unauthorised photography or video recording, or social media posts identifying other students

Photography by Meridian Concepts

We may photograph or record courses for internal documentation and marketing. Separate consent will be requested. Students may decline without affecting their participation in any way.

Trademarks

"Meridian Concepts" and associated logos are registered or pending. No unauthorised use or affiliation claims are permitted.

We collect personal information, payment details, safety-relevant medical information, training performance data, and emergency contact details.

Data Retention

• Course records: 5 years
• Financial records: 7 years
• Medical information: Duration of training + 12 months
• Marketing data: Until you unsubscribe

You have the right to access, correct, or request deletion of your data subject to legal retention requirements. Full details are set out in our Privacy Policy and GDPR Statement.

Meridian Concepts will not be liable for failure to deliver training caused by events beyond our reasonable control, including: acts of God, war or terrorism, government actions or restrictions, pandemics or epidemics, strikes or labour disputes, facility closures, utility failures, or transportation disruptions.

In such circumstances we will notify affected students promptly and offer the choice of rescheduling to a future date, a full refund, or a 12-month credit note.

Meridian Concepts reserves the right to modify these terms at any time. The "Last Updated" date at the top of this page will reflect the most recent revision. Significant changes will be communicated by email to existing students. Continued use of our services constitutes acceptance of the revised terms. The terms applicable at the time of your booking apply to that booking.

• Entire agreement: These terms, together with our Privacy Policy, GDPR Statement, course-specific requirements, and your booking confirmation, constitute the entire agreement between us.
• Severability: If any provision is found to be invalid, the remaining provisions remain fully in effect.
• Waiver: Failure to enforce any right does not constitute a waiver of that right.
• Assignment: Bookings are personal and non-transferable without our prior written consent.
• Governing law: These terms are governed by the laws of England and Wales. English courts have exclusive jurisdiction.
• Dispute resolution: Contact us first — most issues are resolved informally within 14 days. Formal legal action is a last resort. Alternative dispute resolution is also available.
• Notices: All notices must be in writing. Email to enquiries@meridian-concepts.com is effective on sending. Postal notices are effective 3 business days after posting.

We aim to respond within 5 business days.